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Many an ex-pat in Japan has lamented the inability
to find that special treat or food item that reminds
them of being “back home”. Enter Frante,
a Nagoya-based supermarket chain carrying a wide
selection of foreign foods, cheeses, snacks, wines
and much, much more. ETJ recently caught up with
Yasumasa Matsunaga, the General Manager of the Frante
specialty supermarket chain to learn more about
this foreign grocery haven.
What makes Frante different from most supermarkets
in Japan?
In 1996 Yamanaka, Frante’s parent company,
introduced its upscale Frante Supermarket brand
out of a desire to internationalize Japan and provide
novel, foreign foods and delicacies to the public.
Featuring a wide selection of international cheeses,
meats, snacks, beers, wines and specialty products,
Frante hits the mark. While explaining Frante’s
origins, Matsunaga shared, “When we started
out, it was our goal to give people a new kind of
supermarket. We set out to create an American-style
supermarket that would offer the finest food products
from around the world.
Grocery Shopping in Japan:
The Ex-Pat’s Dilemma
Since arriving in Japan, have you ever had the
impulse to indulge your chocolate fantasies with
a delicious, artery clogging Tim Tam? What about
a craving for a real, Mexican style homemade taco?
If you find yourself longing for some hometown-nostalgic
edibles (or drinkables), look no further. With
its motto of, “More Healthy. More Tasty,”
and its wide selection of imported foods, Frante
is the ideal grocery shopping destination for
members of the ex-pat community in Nagoya.
You
may already know of one of the few international
specialty food stores located in Nagoya, but getting
there might entail an out of the way jaunt to
a sub-supermarket that, while having lots of international
treats, offers few of the standard staple groceries.
Frante allows you to kill two birds with one stone.
Get all of your standard groceries such as rice,
bread, milk, toiletries, etc… but at the
same time, pick up some of those hard to come
by (and all-too essential), imported food items
that can provide at least temporary respite from
your foreign-food cravings.
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Imported Products and Special Services you won’t
find elsewhere
With fresh fish and meat markets, a floral shop,
a bakery, organic fruits and vegetables and even
a stylish café, Frante actually gives the
feel of a western-style supermarket. Further, a
number of unique customer service benefits are also
on offer. For instance, where else can you go to
get free refills of pure spring water? After purchasing
a refillable water container for \1,500, customers
can come in daily to fill-up their water jugs absolutely
free (up to 3 refills per day).
Are you in need of nutritional information?
Each of Frante’s 4 locations are staffed by
a knowledgeable nutrition specialist that can answer
any questions customers might have regarding nutrition
or food preparation (Japanese and limited English
language capabilities).
Do you need to get a special kind of wine
or liqueur?
Frante is extremely proud of its vast supply of
foreign wines, beers and liqueurs selected by professional
tasters. For the wine aficionado, a professional
wine specialist is even on-hand in-store to answer
any questions or offer an informed recommendation.
How does Frante stay ahead of the game?
To ensure Frante stays ahead of the competition,
Matsunaga and his staff are in constant communication
with foreign suppliers. “We even embark on
domestic and overseas trips to meet with new suppliers
and learn about prospective new products. Before
stocking a new product on our shelves, we do our
research on how and where it is produced and ensure
it lives up to our strict quality standards. All
of our fruits and vegetables bear a description
of where they were harvested. Today’s customers
want to be informed. They want to know where their
food products come from.”
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To
be sure, the quality and variety offered at Frante
has not been lost on the ex-pat community. According
to Matsunaga, roughly 5% of Frante customers are
visibly “foreign”. “We actually
have quite a variety of clientele. Even famous
local personalities, such as Nagoya Dragons baseball
players, frequent our flagship Yagoto branch.”
Pay a visit to any of Frante’s 4 Nagoya
locations today to get a fix for your “tastes
just like home” foreign food cravings.
Click HERE
for a map to the Frante outlet closest to you.
Business hours for each outlet are listed below.
Frante Yagoto
Nearest station/landmark:
Yagoto Station (Meijo Subway Line)
Business hours: (Mon – Sat)10:00 to 21:00
(In Oct. until 21:50) (Sun) 9:30 – 21:00
Frante
Fujimidai
Nearest station/landmark: Heiwa Koen (Heiwa Park)
Business hours: (Mon – Sat)10:00 to 21:00
(Sun) 9:30 – 21:00
Frante
Kakuozan
Nearest station/landmark: Kakuozan Station (Higashiyama
Subway Line)
Business hours: Open daily from 9:30 to 23:00
Frante
Shirakabe
Nearest station/landmark: Higashi Post Office
Business hours: Open daily from 9:30 to 23:00
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